Think you have a gossip problem? What you probably have is a contentious communication culture. Communication cultures create environments of trust or distrust. A high level of trust eliminates the need for defensive posturing and manipulation, which make it easier to resolve issues and reach clarity.

This session tells managers how to develop a dynamic communication culture that respects everyone's dignity and builds employee strengths, even in difficult situations. This style of dynamic communication creates synergy that finds the opportunity in problems and strengths in mistakes. This webinar will provide sample phrases of ways to challenge adversarial comments that divide and turn the communication culture around into one that unifies.

About the presenter

Meryl Runion is the president and CEO Of SpeakStrong, Inc., and director of The Center for Responsible Communication. She is a popular speaker and the author of six books, including Perfect Phrases for Managers and Supervisors and the forthcoming Perfect Phrases for Developing Dynamic Leaders. She has worked alongside such leading companies as IBM, Johnson & Johnson, GE, and Progressive.

Event info

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